FAQs

Welcome to the Printify It FAQs page! Here, we answer the most common questions about our handmade wooden essentials, order process, shipping, returns, and payment options. If you need further assistance, feel free to contact us.

1. What products does Printify It offer?

Printify It specializes in handmade wooden essentials, crafted with care and precision. Each product is designed to bring quality, durability, and natural elegance to your home or workspace. Explore our collection to find unique items perfect for gifting or personal use.

2. How can I place an order?

Orders can be placed directly on our website: https://printifyit.com. Simply choose your desired product, add it to your cart, and proceed to checkout. Our checkout supports multiple payment options including Shop Pay, Visa, Mastercard, American Express, Diners Club, Discover, Apple Pay, Google Pay, and PayPal.

3. What is the order cut-off time?

Our daily order cut-off time is 5:00 PM (GMT-05:00) Eastern Standard Time, New York. Orders placed before this time are typically processed the same day.

4. How long does it take to process and deliver an order?

  • Handling Time: 2–4 business days (Monday–Friday)
  • Transit Time: 4–6 business days (Monday–Friday)
  • Estimated Total Delivery Time: 6–10 business days, depending on the customer’s location.

Please note that delivery times may vary slightly based on destination and local postal services.

5. Do you offer free shipping?

Yes, all orders are shipped free of charge.

6. Can I return or exchange a product?

Yes, we accept returns and exchanges under the following conditions:

  • Return Time: Within 30 days of delivery
  • Product Condition: Must be new and unused
  • Return Method: By mail
  • Restocking Fees: None
  • Return Shipping Costs: Customers are responsible for shipping unless the item is defective, damaged, or not as described
  • Refund Processing Time: 5 business days after receiving the returned item

Important: Customized or personalized products are non-returnable and non-refundable, unless they arrive defective, damaged, or not as described.

7. How do I initiate a return or exchange?

To start a return or exchange, please contact our support team via email at support@printifyit.com or call us at +1 864-427-0615. We will provide detailed instructions to ensure a smooth process.

8. What payment methods do you accept?

We offer a variety of secure payment options at checkout, including:

  • Shop Pay
  • Visa
  • Mastercard
  • American Express
  • Diners Club
  • Discover
  • Apple Pay
  • Google Pay
  • PayPal

All transactions are processed safely to protect your financial information.

9. How can I contact Printify It?

If you have any questions, concerns, or feedback, you can reach us:

Our team is ready to assist you and ensure your shopping experience is seamless.

10. Where can I learn more about your products?

Visit our website at https://printifyit.com to explore our full collection of handmade wooden essentials, read product descriptions, and check customer reviews.