Shipping Policy

At Printify It, we strive to provide a reliable, fast, and transparent shipping experience for all our customers. This Shipping Policy explains how we process, handle, and deliver your orders of handmade wooden essentials.

1. Order Processing and Handling

  • Order Cut-off Time: 5:00 PM (GMT-05:00) Eastern Standard Time, New York. Orders placed before this time are typically processed the same day.
  • Handling Time: 2–4 business days (Monday–Friday)
  • All orders are carefully packaged to ensure your products arrive safely and in perfect condition.

2. Shipping Methods and Transit Time

We partner with trusted carriers to deliver your orders efficiently:

  • Transit Time: 4–6 business days (Monday–Friday) after handling
  • Estimated Total Delivery: 6–10 business days depending on your location
  • Delivery times may vary slightly due to destination, weather conditions, or carrier delays.

3. Shipping Costs

  • Shipping Fee: Free on all orders
  • Customers are responsible for any additional costs related to customs, duties, or taxes for international shipments, if applicable.

4. Tracking Your Order

  • Once your order is shipped, you will receive a tracking number via email.
  • You can use this number to monitor the status of your shipment until it reaches your destination.

5. Address Accuracy

  • Please ensure that your shipping address is accurate and complete at the time of checkout.
  • Printify It is not responsible for delays, lost packages, or misdelivery caused by incorrect or incomplete addresses.

6. International Shipping

  • We currently ship to most destinations. Delivery times for international orders may vary and could take longer than domestic shipping estimates.
  • Any additional customs fees, taxes, or duties are the responsibility of the customer.

7. Damaged or Lost Packages

  • If your order arrives damaged, defective, or is lost during transit, please contact our support team immediately at support@printifyit.com or +1 864-427-0615.
  • We will work with you to resolve the issue promptly, including replacements or refunds as applicable.

8. Returns and Exchanges

  • Returns and exchanges are accepted for both defective and non-defective items within 30 days of delivery.
  • Customers are responsible for return shipping costs unless the item is defective, damaged, or not as described.
  • Customized or personalized products are non-returnable unless defective or damaged.

9. Contact Us

For questions or assistance regarding shipping, tracking, or delivery issues, please contact us: