Privacy Policy

At Printify It (founded on July 14, 2019), we are committed to protecting your privacy and ensuring the security of the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website https://printifyit.com or make a purchase from our online store.

1. Information We Collect

When you interact with Printify It, we may collect the following types of information:

  • Personal Information: Name, email address, phone number, shipping and billing address, and payment details.
  • Order Information: Products purchased, order history, and preferences.
  • Website Information: IP address, browser type, device information, and browsing activity on our website.
  • Communication Data: Messages or inquiries sent to our support team.

This information helps us process orders, improve our services, and provide a seamless shopping experience.

2. How We Use Your Information

We use the information collected for the following purposes:

  • To process and fulfill your orders efficiently, including shipping and handling.
  • To communicate with you regarding your orders, promotions, or updates.
  • To improve our website, products, and customer service experience.
  • To prevent fraud and ensure the security of our website and payment processing.

We do not sell, trade, or rent your personal information to third parties.

3. Cookies and Tracking Technologies

Printify It uses cookies and similar technologies to enhance your browsing experience, analyze website traffic, and provide personalized content. Cookies may include:

  • Session cookies to keep you logged in during your visit.
  • Analytics cookies to track website usage and improve performance.
  • Marketing cookies to deliver relevant promotions and updates.

You can manage your cookie preferences through your browser settings.

4. Payment Security

All payments on Printify It are processed securely using trusted payment providers. We accept:

  • Shop Pay
  • Visa
  • Mastercard
  • American Express
  • Diners Club
  • Discover
  • Apple Pay
  • Google Pay
  • PayPal

Your financial information is encrypted and never stored on our servers, ensuring a safe and secure transaction process.

5. Sharing Your Information

We may share your information with trusted service providers who help us operate our business, such as shipping carriers and payment processors. All third-party partners are required to maintain the confidentiality and security of your data.

6. Returns, Exchanges, and Refunds

As part of our services, we may use your information to handle returns, exchanges, and refunds efficiently:

  • Return Window: 30 days from delivery
  • Refund Processing: Within 5 business days after receiving returned items
  • Shipping Costs: Customers are responsible for return shipping unless the item is defective or damaged

Note: Customized or personalized products are non-returnable unless defective, damaged, or not as described.

7. Your Privacy Rights

You have the right to:

  • Access, correct, or update your personal information.
  • Request the deletion of your data from our records.
  • Opt out of marketing communications at any time.

To exercise these rights, please contact our support team at support@printifyit.com.

8. Data Retention

We retain your personal information only as long as necessary to provide services, fulfill legal obligations, and improve our business operations.

9. Contact Us

If you have any questions about this Privacy Policy or how your data is used, please contact us:

Your trust is our priority, and Printify It is committed to maintaining the privacy and security of your information at all times.